Privacy Policy

1. Information We Collect

a. Information You Provide Directly

• Account Information: Name, email address, password, and profile details when you register as an artist, juror, or gallery administrator.
• Submissions: Artwork images, titles, descriptions, pricing, and other submission data you choose to share.
• Payment Information: We use third-party processors like Stripe to collect and process payment details; we do not store full credit card information on our servers.
• Messages & Feedback: Communications between artists, jurors, and administrators, as well as support messages or feedback you send to us.

b. Information We Collect Automatically

• Usage Data: IP address, browser type, device type, and how you interact with the platform.
• Cookies and Tracking: We use cookies to maintain sessions, improve security, and analyze usage. You can control cookies via your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and improve the Crafted Call platform
• Process submissions and payments
• Facilitate communications between galleries, artists, and jurors
• Ensure platform security and enforce our Terms of Service
• Send you relevant updates, confirmations, and support messages
• Analyze platform usage and improve user experience

We will never sell your personal information.

3. Sharing Your Information

We may share information with:

• Gallery Organizers: Submission details are shared with the appropriate gallery for judging and curation.
• Jurors: If you submit to a juried show, your submission will be visible to assigned jurors.
• Payment Providers: To process payments and refunds securely.
• Legal Authorities: If required by law or in response to legal requests or to protect rights and safety.

4. Data Retention & Security

We retain your data for as long as your account is active or as needed to fulfill our legal and operational obligations. You may delete your account at any time by contacting support.

We take appropriate measures to protect your data from unauthorized access, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data
• Delete your account and associated data
• Object to or restrict certain processing
• Withdraw consent for marketing communications

To exercise these rights, please contact us at email us.

6. Children's Privacy

Crafted Call is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or prominent notice on the platform.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Crafted Call Privacy Team
Email: email us
Mailing Address: PO Box 1337, Hooksett NH 03106

9. Third-Party Services

We use Clerk to handle user authentication and account management. When you create an account or sign in, your information is processed by Clerk in accordance with their own privacy policy. We encourage you to review their policies:

• Clerk Privacy Policy
• Clerk Terms of Service